Creating Users

Adding a new user on Swyft Mobile takes two steps:

1. After the user has been created in Infusionsoft. Log into the www.swyfthub.com web portal and select the User Admin tab. From here, you’ll see a list of available Mobile Users. Select the user who needs access to the Swyft Mobile application. Then on the bottom of the user page select Add Device to create a device authentication token. If the user needs access to the mobile app on multiple devices, just click Add Device additional times, so the user has enough tokens.
1. The user will need to download the Swyft Mobile application from the Apple App Store or the Google Play store. They will access Swyft Mobile after authenticating using the Mobile User ID, as seen from SwyftHub’s User Admin. Next they will enter their Initialization Key, which is listed on the User Admin user page as well.
2. If the user needs access to the SwyftHub web portal, that is to say, they want to be able to work within Swyft from their desktop browser in addition to their smartphone applications, have the user go to https://www.swyfthub.com/CreateNewUser.aspx to create an account. Once the new SwyftHub account request is submitted, we will go into our backend and pair the Mobile User from Step 1 with the SwyftHub desktop user. By default the desktop user will only have access to Mobile Desktop. If the user doesn’t need access from their desktop, this step can be skipped.